Privacy Policy

Effective Date: June 1, 2026

At IAW Powergen (“IAW Powergen,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit inquiries, request quotations, purchase products, or interact with our services. This structure follows common privacy practices used by leading industrial equipment, generator, and manufacturing companies.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, submit a form, or communicate with us, we may collect:

Name
Company Name
Phone Number
Email Address
Business Address
Designation or Job Title
Project Requirements
Any other information voluntarily provided by you

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Access
Website Usage Statistics
Referral Sources

Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, and enhance user experience.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Responding to inquiries and quote requests
Providing product information and technical support
Processing orders and service requests
Managing warranty and after-sales support
Improving our website, products, and services
Sending updates, newsletters, and promotional communications (where permitted)
Maintaining records and business relationships
Complying with legal and regulatory obligations

We only process personal information necessary for these purposes.

3. Sharing of Information

IAW Powergen does not sell, rent, or trade personal information to third parties.

We may share information with:

Authorized service providers
Logistics and delivery partners
Technology and hosting providers
Legal, regulatory, or government authorities when required by law
Professional advisors such as auditors, accountants, or legal consultants

All such parties are required to protect your information appropriately.

4. Data Security

We implement reasonable technical, administrative, and organizational measures to safeguard your information against:

Unauthorized access
Disclosure
Alteration
Loss
Misuse

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to:

Fulfill business purposes
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

6. Cookies Policy

Our website may use cookies and similar technologies to:

Remember user preferences
Analyze website traffic
Improve website performance
Enhance user experience

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

7. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services such as:

Website analytics providers
Mapping services
Marketing platforms
Social media platforms

We are not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of third-party services before providing any personal information.

8. Marketing Communications

With your consent, we may send:

Product announcements
Company updates
Industry insights
Promotional offers
Event invitations

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option included in emails.

9. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Object to certain processing activities
Request information regarding how your data is used

To exercise these rights, please contact us using the details provided below.

10. Children's Privacy

Our products and services are intended for businesses, industrial users, and professionals. We do not knowingly collect personal information from children under the age permitted by applicable law.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it